Testimonials

It was good to find Motoneed.in while looking for some spares for my car, which I was not getting in the market. MN is a great innovative idea for Indian Automotive market. And of course, thanks MN for the right product with timely delivery. I am happy with all my purchases.
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Cancel / Returns

We at MotoNeed.in gladly accept returns & replacements.

In case of complaint, we should be informed within 48 hours of delievery. Motoneed.in shall verify the authenticity and the nature of the complaint. If we are convinced that the complaint is genuine, a request will be processed for replacement. However, in the event of frolicsome and baseless complaints regarding the quality and content of the products, we reserve the right to take necessary legal actions against user and he / she will be solely liable for all costs incurred by Motoneed.in in this regard.

Replacement Procedure:
For all replacements, please call +91-9810667058 between 11:00am to 6:00 pm from Monday to Saturday or email us at admin@motoneed.in  with  valid reason for your complaint and request a Complaint number (CA). 
Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card etc. When packaging your items for shipping, mention the Complaint Number (CA) on the packaging in large, easily visible letters, inserting the invoice copy within the package.
We strongly recommend packing any items with fragile components to be packed with sufficient padding. We will not be responsible for products being returned to us that are damaged mid-shipment.

Refunds are processed on items sold only, which exclude labor, installation, shipping or any other charges. All items must be returned in their original package & should not be damaged or installed. Item must be in original condition. All returns must be sent on freight prepaid basis and are subject to re-boxing fee. Items ie. electrical items or made to order, and closeouts are not returnable.
 
Please note that all returns are subject to a 15% restocking fee, so try to include all original packaging, manuals, and ancillary materials in order to avoid being penalized.
 
Reimbursement eligibility for returns :
* Within 48 hours of delivery: full refund less restocking fees, if applicable.
* After 48 hours of delivery date: no refunds or returns after 7 days.
Returns of items bearing "free shipping" offer will be credited for the amount of the returned items less actual outbound shipping charges paid by us and any restocking fee that may apply.
 
Return Procedure:
For all returns, please call +91-9810667058 between 11:00am to 6:00 pm from Monday to Saturday or email us at admin@motoneed.in  with  valid reason for your return and request a Return Merchandise Authorization (RMA) number.
Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card etc. When packaging your items for shipping, mention the RMA number on the packaging in large, easily visible letters, inserting the original invoice copy within the package.
We strongly recommend packing any items with fragile components to be packed with sufficient padding.  We will not be responsible for products being returned to us that are damaged mid-shipment.
 
Product / Pricing Policy:
Though MotoNeed.in & our affiliates do best to ensure that the information viewed on our website is as accurate and error-free as possible, mistakes can occur due to human errors. So, we do not warrant the product descriptions, or other content of this website to be entirely accurate, complete reliable, current, or error-free.
Additionally, barring any pricing inaccuracies, items in your shopping cart should always reflect the most recent price, as is also displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first place it in your cart.
 
Cancellation Policy:
An order may be cancelled any time within 24 hours, of the time it was placed. Cancellation after 24 hours are subject to a 15% restocking fee, which will be deducted from the credit amount paid through your credit card. To cancel orders please call +91-9810667058.

Refund Policy:
In case of refunds, if you have paid using a debit card/net-banking, your bank shall be instructed to refund the amount within 3 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.
Duplicate clause  - if client made twice payment for one transaction, the one duplicate payment will be refunded via same source within 07 to 10 working days.
 
Contact: 
For any further questions, comments, or concerns, please call +91-9810667058 between 11:00am to 6:00 pm from Monday to Saturday or email us at admin@motoneed,in .
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